Privacy Policy

Last updated: March 17, 2026

This Privacy Policy describes how HabitFlow collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy outlines our practices regarding data collection, usage, storage, and your rights as a user of our habit formation and behaviour change courses.

Information We Collect

We collect various types of information to provide and improve our services. When you register for our courses, we gather personal details such as your name, email address, and phone number. We also collect information about your habit formation progress, including your daily routine tracking data and engagement with our 21-day challenge programme frameworks.

We automatically collect usage data when you interact with our website, including your IP address, browser type, pages visited, and time spent on our platform. This information helps us understand how users engage with our habit stacking methods and behaviour change content. We also collect information through cookies and similar tracking technologies to enhance your browsing experience.

How We Use Your Information

We use your personal information to deliver our habit formation courses and behaviour change programmes effectively. Your data helps us personalize your learning experience, provide support for breaking negative patterns, and track your progress through our daily routine modules and habit stacking exercises.

We analyze usage data to improve our services and develop better content for positive habit development. Your information allows us to send course updates, programme notifications, and tips for your 21-day challenge journey. We may also use your data for research purposes to understand behaviour change patterns and optimize our Malaysia-based programmes.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data is stored securely on our servers and is only accessible to authorized personnel who require access to perform their duties.

We do not sell, rent, or share your personal information with third parties without your consent, except when required by law or to provide services essential to our operations. Any third-party service providers we work with are bound by confidentiality agreements and must maintain the same level of data protection we provide.

Your Rights

You have the right to access, review, and obtain a copy of your personal information at any time. You can request correction of inaccurate data, request deletion of your account and associated information, and withdraw your consent for data processing. You also have the right to data portability, allowing you to transfer your information to another service provider.

To exercise any of these rights, please contact us with your request. We will respond to your inquiry within a reasonable timeframe, typically within 14 days. If you have concerns about how we handle your data, you have the right to lodge a complaint with relevant data protection authorities in Malaysia.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and remember your preferences. These small files are stored on your device and help us understand your usage patterns on our habit formation platform. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device longer.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect your ability to access certain features of our courses and programmes. We respect your choice regarding cookies while maintaining service quality.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by updating the “Last updated” date at the top of this policy and, if necessary, by sending you an email notification.

Your continued use of our services following the posting of revised Privacy Policy means you accept and agree to the changes. We encourage you to review this policy regularly to stay informed about how we protect your information. If you have any questions about our privacy practices, please reach out to us using the contact information provided below.